/* ====== Estilos generales ====== */
body {
  font-family: "Segoe UI", Roboto, Arial, sans-serif;
  background: #f4f6f9;
  margin: 0;
  padding: 0;
  color: #333;
}

/* Contenedor principal con 2 columnas */
.pqrsf-wrapper {
  display: flex;
  flex-wrap: wrap;
  max-width: 1100px;
  margin: 50px auto;
  background: #ffffff;
  border-radius: 12px;
  box-shadow: 0 8px 20px rgba(0,0,0,0.08);
  overflow: hidden;
}

/* Columna izquierda: formulario */
.pqrsf-container {
  flex: 1;
  min-width: 320px;
  padding: 30px;
}

/* Columna derecha: imagen */
.pqrsf-image {
  flex: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  background: #f9fafc;
  padding: 20px;
}

.pqrsf-image img {
  max-width: 100%;
  height: auto;
  object-fit: contain;
}

/* Grid dentro del formulario */
.pqrsf-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 15px;
}

.pqrsf-grid .full {
  grid-column: span 2;
}

/* Responsivo */
@media (max-width: 900px) {
  .pqrsf-wrapper {
    flex-direction: column;
  }
  .pqrsf-image {
    order: -1; /* opcional: pone la imagen arriba en móviles */
    min-height: 200px;
  }
}


.pqrsf-container h2 {
  text-align: center;
  margin-bottom: 25px;
  font-size: 1.8rem;
  color: #222;
}

/* ====== Columna derecha (imagen) ====== */
.pqrsf-image {
  flex: 1;
  background: url("img/pqrsf-banner.png") no-repeat center center;
  background-size: cover;
  min-height: 400px;
}

/* ====== Mensajes de éxito y error ====== */
.alert-success {
  background: #e6f9ed;
  border: 1px solid #27ae60;
  color: #19692c;
  padding: 12px;
  border-radius: 6px;
  margin-bottom: 20px;
}

.alert-error {
  background: #fdeaea;
  border: 1px solid #e74c3c;
  color: #962d22;
  padding: 12px;
  border-radius: 6px;
  margin-bottom: 20px;
}

/* ====== Inputs y labels ====== */
.pqrsf-container label {
  font-weight: 600;
  display: block;
  margin-bottom: 6px;
  margin-top: 15px;
  color: #444;
}

.pqrsf-container input,
.pqrsf-container select,
.pqrsf-container textarea {
  width: 100%;
  padding: 10px 12px;
  font-size: 15px;
  border: 1px solid #ccc;
  border-radius: 6px;
  transition: all 0.2s ease;
}

.pqrsf-container input:focus,
.pqrsf-container select:focus,
.pqrsf-container textarea:focus {
  border-color: #007bff;
  box-shadow: 0 0 6px rgba(0,123,255,0.2);
  outline: none;
}

.pqrsf-container textarea {
  resize: vertical;
  min-height: 120px;
}

/* ====== Organización en grid ====== */
.pqrsf-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 15px;
}

.pqrsf-grid .full {
  grid-column: span 2;
}

/* ====== Botón ====== */
.pqrsf-container button {
  display: block;
  width: 100%;
  margin-top: 25px;
  padding: 12px;
  font-size: 16px;
  background: linear-gradient(135deg, #007bff, #0056b3);
  color: #fff;
  border: none;
  border-radius: 8px;
  cursor: pointer;
  font-weight: bold;
  transition: all 0.3s ease;
}

.pqrsf-container button:hover {
  background: linear-gradient(135deg, #0056b3, #004099);
  transform: translateY(-1px);
  box-shadow: 0 4px 10px rgba(0,0,0,0.15);
}

/* ====== Animación suave ====== */
@keyframes fadeIn {
  from { opacity: 0; transform: translateY(20px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ====== Responsividad ====== */
@media (max-width: 900px) {
  .pqrsf-wrapper {
    flex-direction: column;
  }
  .pqrsf-image {
    min-height: 250px;
  }
}

@media (max-width: 600px) {
  .pqrsf-grid {
    grid-template-columns: 1fr;
  }
}